FAQs

Frequently Asked Questions

Delivery for in-stock items within Singapore typically takes just 2 days.

For items that need to be indented from the manufacturer, the delivery time may range from 2 to 6 weeks. The exact duration depends on the specific product and its manufacturer.

We stock a wide range of items on our website. If you can’t find a particular product, don’t worry. We can help you procure it, just let us know what you need.

Absolutely! We stand by the quality of our products. If the dimensions don’t fit or if you receive a defective item, you can request a replacement. Please contact our customer service team, and they will assist you in the process.

We accept various payment methods, including credit/debit cards, bank transfers, and other online payment options. Please contact our sales team for specific details.

Yes, you can. We provide order tracking services to keep you informed about the status and location of your shipment. You’ll receive a tracking number once your order is dispatched.

If you wish to return a product for any reason, please refer to our Return Policy on our website for detailed information on the process, conditions, and timeframes for returns.

Yes, we do offer bulk and wholesale pricing for larger orders. Contact our sales team for a customized quote based on your specific requirements.

 

Our products adhere to industry standards and regulations. We prioritize quality and safety in all our offerings, and you can trust that our products meet the necessary standards.

We provide technical support for all our products. You can contact our customer service team, and they will connect you with our technical experts who can assist you with any product-related inquiries or issues.

Many of our products come with warranties. The specific warranty details can vary, so please check the product description or contact our customer service team for warranty information on a particular product.

We offer international shipping to various locations around the world. Shipping fees and delivery times may vary depending on the destination. Contact our sales team for international shipping details.

While you can easily place orders through our website, we also offer the option to place orders over the phone. Contact our sales team, and they will assist you with your order.